Active uncontrolled leaks, water affecting electrics, major loss of water containment and some loss-of-service situations can require urgent attention.
Understanding the issue
Active uncontrolled leaks, water affecting electrics, major loss of water containment and some loss-of-service situations can require urgent attention.
What to check
First make the area safe and isolate water where possible. A dripping tap or minor contained leak may still need repair but is not always an emergency call-out.
When to get advice
Describe the symptoms accurately when requesting help so the appropriate response and any out-of-hours charges can be discussed.
This is general information, not a substitute for inspecting your property. Do not work on gas equipment or live electrical parts unless appropriately qualified. If there is immediate danger, call 999. If you smell gas or suspect a gas escape, leave the affected area and call the National Gas Emergency Service on 0800 111 999 from a safe location. Do not operate electrical switches or use naked flames.
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