When water is escaping, the priority is to stop or reduce the flow without putting yourself at electrical or physical risk.
Understanding the issue
When water is escaping, the priority is to stop or reduce the flow without putting yourself at electrical or physical risk.
What to check
If safe, isolate the affected appliance or fixture, or use the internal stop tap for the incoming supply. Move possessions away and contain water where possible.
When to get advice
If water is near electrical equipment, ceilings are bulging, or you cannot safely isolate the leak, keep clear and seek urgent professional assistance.
This is general information, not a substitute for inspecting your property. Do not work on gas equipment or live electrical parts unless appropriately qualified. If there is immediate danger, call 999. If you smell gas or suspect a gas escape, leave the affected area and call the National Gas Emergency Service on 0800 111 999 from a safe location. Do not operate electrical switches or use naked flames.
Need help with a property in Liverpool?
Tell TradesFix what is happening and your postcode so we can confirm coverage and help arrange the right next step.